From Quote to Shipment, Handled Automatically
For distributors, dealers and parts operations across the Carolinas.Where the Hours Go
Orders Typed by Hand
Customer orders arrive as emails, PDFs, phone calls and spreadsheets. Someone re-keys every line, and superseded part numbers get caught only if the right person happens to look.
Quotes That Wait
RFQs sit in an inbox while someone pulls pricing, stock and lead times from three places. The customer who asked first is not always the one who hears back first.
Stock Counts Nobody Trusts
The ERP says the part is on the shelf and the shelf says otherwise, so people walk the warehouse to check before they promise a date.
Reorder Points Set Years Ago
Min and max levels no longer match what sells, vendor lead times have drifted, and the expensive or fast-moving parts are the ones that run out.
Picking and Put-Away From Memory
Parts go wherever there is room across several locations, and a box of ten gets picked when the order said ten pieces.
Knowledge in One Person's Head
Your best counter or inside-sales veteran spots a wrong line in seconds. Nobody else can, and they will not be there forever.
What We Build for Distributors
- Your customers, parts and orders
- Portal, phone, email orders, no re-keying
- Price and availability in seconds
- Supersession and interchange
- Kits and parts lists
- Backorders and supplier ETAs
- Pick and ship with scanners we install
- Bins and cycle counts
- What to reorder and when
- Returns, cores and warranty
- Online ordering for your customers
- Invoices straight into accounting
- Fill rate and margin, always current
Take one piece, take them all, or connect them to what you run today: an ERP, spreadsheets, a database you built yourself, or paper and a whiteboard. Start with the one that costs you the most time. Fixed price, quoted before work starts.
How It Works
- Start from the reports and exports you already have, without changing anything in the system that makes them
- Check each quote, order and stock movement against your catalog, pricing and history
- Pass clean work straight through and flag the exceptions. Human review is reserved for genuine edge cases and final sign-off
- Capture your expert's rules with that person as the authority, then test them against your own history
The same pattern, already in production
For a telecom infrastructure contractor, our system builds each parts list from the project's documents. A list that took 3 hours by hand now takes about 15 minutes, and human review is reserved for genuine edge cases and final sign-off.
Works With the Systems You Already Have
We connect to what you run today instead of asking you to replace it.
- SAP
- Epicor
- QuickBooks
- Sage
- Excel and spreadsheet-based processes
- Older and custom-built ERPs
Common Concerns
What owners and operations leaders ask us before the first project
"Our data is messy."
So is almost everyone's. During discovery we check your real data and your experts' rules, and build on what actually happens rather than on what everyone assumes.
"We can't replace our ERP."
You don't have to. We build around the systems you already own, and we usually start from the reports your ERP already produces, without changing anything in it.
"Our best person won't want to be replaced."
They will not be. They stay the authority on how the work should be done, and the system takes the typing off their plate.
"We've been burned by a software project before."
Every phase has a fixed price you approve in writing before work starts. You are never committed to more than the phase in front of you.
"What if the system gets something wrong?"
Where the rules are clear, the system decides. Where they aren't, it flags the item for a person instead of guessing. Human review is reserved for genuine edge cases and final sign-off.
"What happens when the project is done?"
You own what we build. It is documented and supported by our team, so it never depends on any one person.
The NeuraNook Method
Assess. Scope. Build. Support. A fixed price and clear deliverables at every step.
Step 1: Assess
Free Systems Assessment
2-3 hours on-site or virtual
Walk through how quotes, orders and stock move today
- •Walkthrough from quote to shipment
- •Where the re-keying, errors and stock surprises are
- •Recommended first phase
Step 2: Scope
Discovery & Architecture
2-4 weeks
Workflows, rules, data and systems mapped
- •Quote, order, inventory and warehouse flows mapped
- •Expert rules checked against your own history
- •What to build, extend or connect in each system
- •Solution architecture design
- •Business case from your own numbers
- •Fixed-price implementation quote
Step 3: Build
Implementation
8-16 weeks
Build, test and deploy
- •The agreed workflows, rules and screens
- •Connections to your ERP and the systems around it
- •Testing on real orders and real stock alongside your team
- •Staff training
Step 4: Support
Ongoing Support
Monthly
Optional maintenance and updates
- •System monitoring
- •Rule updates as your catalog, vendors and locations change
- •Priority support
Frequently Asked Questions
Further Reading
- Superseded Part Numbers and Why Someone Still Checks Every Order
What order validation actually catches, why superseded part numbers get through, and what to automate instead.
- The Hidden Cost of Tribal Knowledge: Why Your Operation Can't Automate Yet
What the expertise in your veterans' heads costs you, and how to capture it.